Mar 24, 2023  
2021-2022 Hill Book (Class of 2025) 
2021-2022 Hill Book (Class of 2025)

HCA 330 - Healthcare Product and Service Delivery

Three Credits
Spring Semester

This course is intended to teach the skills needed to keep organizations competitive in the constantly changing healthcare environment. The course discusses developments in the healthcare field that require managers to have heightened skills in strategic planning and competitive analysis. The course also examines the models that exist for delivering quality service to consumers and how to build a base of loyal customers.