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Apr 19, 2024
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2017-2018 HillBook (Class of 2021) [ARCHIVED HILL BOOK]
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HCA 330 - Healthcare Product and Service DeliveryThree Credits
Spring Semester
This course is intended to teach the skills needed to keep organizations competitive in the constantly changing healthcare environment. The course discusses developments in the healthcare field that require managers to have heightened skills in strategic planning and competitive analysis. The course also examines the models that exist for delivering quality service to consumers and how to build a base of loyal customers.
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